Charlotte Yau, BACP

Charlotte Yau is a BACP counsellor who helps people facing stress, anxiety, depression and trauma. She supports those coping with grief, life changes, parenting pressures and identity concerns. Charlotte creates a calm space for people feeling disconnected between cultures or carrying unspoken family expectations.

She works in a warm, compassionate way that aims to rebuild balance and resilience. Sessions are conversational; she listens, helps people reflect on difficult memories, and supports practical steps to manage day-to-day challenges. Charlotte says people should not have to explain or defend their cultural values in therapy.

Many clients use sessions to reconnect with themselves after big changes. Charlotte helps explore identity, relationships, intimacy and career pressures without rushing. She also addresses issues such as anger, self-esteem, ADHD-related concerns and caregiving strain.

Her approach blends several tried methods, including Acceptance and Commitment Therapy, cognitive behavioural techniques and mindfulness. These are used to develop coping skills, manage difficult thoughts and build acceptance of painful feelings while moving towards meaningful goals.

Charlotte has five years of practice and works with adults in the United Kingdom. She offers a space that aims to be respectful of cultural background and personal stories. To begin, readers can use the site process to match and schedule sessions according to the therapist's availability.

How certain approaches can help online

Acceptance and Commitment Therapy looks at what matters most and helps people take small actions toward those values despite painful thoughts or feelings. It can be useful for anxiety, low mood and adjusting to life changes. Client-Centred Therapy focuses on creating a respectful, non-judgemental space where the person leads the pace and topic of sessions; it is helpful when people need to process grief or rebuild a sense of self.

Choosing the best approach is part of the work together. The therapist will talk with each person about their goals and preferences and then try methods that seem to fit. Sessions can be adjusted over time based on what helps most, and the plan is developed collaboratively.

Session formats are not specified in the biography, so please confirm current options before booking. Online therapy can make it easier to fit sessions into a busy week, reduce travel time and allow a shorter check-in when needed. It can also suit people who prefer sitting in a familiar setting or who need appointments that match work or caregiving schedules. Registered or accredited professionals use these approaches when working remotely, and the focus remains on practical tools and steady progress rather than quick fixes.